Biggs Chicago Powered by Parlor
The Biggs lounge: leather club chairs under a coffered wood ceiling and chandeliers

The whole club, behind one door.

A walkthrough of Parlor set up for Biggs Mansion: the membership inquiry, the contract and initiation, lockers, dues, member nights and guests, all in one place your staff run and your members carry on their phone.

1150 N. Dearborn Gold Coast Sample data, made-up members
Walk through the consoleSee the member app

Membership, members, nights.

Ten screens in four parts. The first nine picture Biggs a few months into Parlor. The last one is your setup today, as best we can tell from the outside, so we can get it right on the call.

biggs.useparlor.com/console
InquiriesThis month
New inquiries14
Approved6
Lockers open22
InquiryReferred byIn
Inquiry from Thomas BrennanIn review
TBThomas BrennanAttorney, Lincoln Park
Found us throughA member night as a guest
Referred byNo. 012, James Whitaker
Member note"Been my guest four times. Good company, knows his cigars."
Guest visits4 this year, all with No. 012
His answers

What brings you to Biggs?A place to bring clients that isn't a restaurant, and a locker so I stop carrying a travel humidor.

What do you smoke?Padrón 1964 Maduro. Opus X when someone else is buying.

Sign-off
Manager: yesOwner sign-off pending
Joining: Thomas BrennanApproved Nov 9
ApprovedInvite to join sent by email and text
Member contract signedYour contract, his signature, filed on his record
Initiation and first yearCard or bank, paid into Biggs's own Stripe
Locker assignedNext open locker, or the one he asked for
Member card on his phoneReady for his first visit
INITIATION, ONE TIME$4,500.00
ANNUAL DUES, YEAR ONE$2,100.00
Due at joining$6,600.00

Amounts taken from your public Join It page. They're yours to set per tier.

MembersSearch by name or number
Members118
Good standing113
Renewing soon7
No.MemberLockerStanding
012JWJames Whitaker104Good standing
027RCRobert Castellano117Good standing
041MOMichael Okafor122Renews Nov 20
063ALAlexandra Lund131Good standing
088DPDavid Petrakis140Past due
No. 012, James WhitakerMember since 2016
Visits this year41
Guests brought16
Referred3
SmokesPadrón 1964 AnniversaryMaduro, torpedo
PoursBourbon, neatLikes the chair by the fireplace
BirthdayApril 22Gets the house note a week out
TagsFoundingBrings clientsEvent regular
Team notes
Last weekHosted 3 clients for the Davidoff dinner. Wants the same table next time.
Last monthAsked about the patio for a private event, about 30 people.
LockersLocker room
Assigned118/140
Waitlist3
Running low5
One wall of the locker roomGold: assignedRed: running low
Locker 104No. 012, James Whitaker
InsidePadrón 1964 Anniversary x 6 · Opus X Robusto x 2
Last openedThursday, 7:40 PM
DuesThis year
Renewing in 30 days7
Retrying a card1
Past due1
No.PlanMethodStatus
012AnnualRenews every MarchBankPaid
041AnnualCardRenews Nov 20
063AnnualJoined June, proratedCardPaid
088AnnualCardPast due, reminded

Dues land in Biggs's own Stripe account. Parlor never takes a cut. Members out of good standing can be held out of member-only nights on their own.

Member nightsUpcoming
NightWhenRSVPsPrice
Tasting with a guest distillerCigar pairing includedThu, Nov 12, 6 PM38Members comped
Cigar launch partyRaffle, open to non-membersThu, Nov 19, 5 PM61$200 / $250
Holiday PartyMembers and member guests onlySat, Dec 19, 6 PM74Guests $150
Holiday Party, who pays what
MembersComped, must be in good standing
Member guests$150, tied to the member who brings them
Reciprocal clubs$200 for Gold Coast private club members

RSVPs, tickets and guest lists in one place, instead of a separate RSVP link per night.

New messageEmail and text
ToMembers in good standing who came to a tasting this year
Reaches52 members, 44 by text, 52 by email
MessageHoliday Party RSVPs are open. Members are comped, guests are $150. Reply or RSVP in the app.
SentToResult
Oct 28Davidoff dinner, two seats leftEvent regulars2 booked in an hour
Oct 15Birthday note, monthly9 members6 came in
Your setup todayOur read from the outside
MembershipsParlor takes overJoin ItInquiry, contract, initiation and dues move into one flow.
RSVPs and ticketsParlor takes overPartiful and ticket linksEvery night, guest and ticket on the member's record.
WebsiteStaysSquarespaceYour site stays. Join and Login point to Parlor.
RegisterLet's talkSquareSquare connection is next on our list. How you use it shapes it.
House accountsLet's talkHow they run todayWhere tabs live and when they settle.
Virtual tourStaysMatterportLinked from the member app and the inquiry.

Pieced together from your public site. Tell us what we got wrong or missed.

7:415G
BiggsJW
Membership inquiry
WHO REFERRED YOUNo. 012, James Whitaker
WHAT YOU SMOKEPadrón 1964 Maduro
HOW YOU FOUND USA member night as a guest
Your inquiry
SentNov 3
James vouched for youNov 3
In reviewUsually a few days
DecisionWe'll text you either way
Welcome to Biggs
MEMBER CONTRACTSigned Nov 9
INITIATION$4,500, one time
ANNUAL DUES$2,100, renews every November

Card or bank, entered on Stripe. Biggs never sees the number.

Biggs
MEMBER
James Whitaker
No. 012
LockerNo. 104Yours
Member since2016
About me
MY CIGARPadrón 1964 Anniversary, Maduro
MY POURBourbon, neat
BIRTHDAYApril 22

The team sees this so they get it right before you ask.

Locker 104
Padrón 1964 AnniversaryMaduro, torpedo6
Opus X RobustoRunning low2
Your membership
AnnualRenews March 1, 2027Paid
Paying byBank account ending 2210
Holiday Party
Sat, Dec 19, 6 to 11 PMMembers comped, guests $150Filling
Messages
BIGGS · NOWHoliday Party RSVPs are open. Members are comped, guests are $150. Reply or RSVP in the app.
BIGGS · OCT 28Davidoff dinner Thursday has two seats left.
One app for members
Card at the doorReplaces a separate login
Locker, dues, receiptsAll on the member's own phone
Nights and guestsRSVP and tickets in one tap
HomeNightsLockerGuestsMe

What a member sees.

One app for the club: their card at the door, what's in their locker, every member night, their guests and their dues. Tap anything here, or use the phone like a member would.

6:525G
BiggsJW
Good evening, James.

No. 012 · in good standing

Biggs
MEMBER
James Whitaker
No. 012
Thursday: guest distiller tasting6 PM · cigar pairing included
Holiday Party is Saturday, December 19. Members and member guests only.
Member nights
Guest distiller tastingThu, Nov 12 · members comped
Cigar launch partyThu, Nov 19 · members $200
Holiday PartySat, Dec 19 · guests $150
Members must be in good standing to attend member-only nights.
Locker 104
Padrón 1964 Anniversary6 left · Maduro, torpedo
Opus X Robusto2 left · running low
Have it waiting in your locker

The shop sets it aside. You pay when you pick it up.

Guests
Thomas BrennanYour guest ThursdayOn the list
Guests this monthUnder No. 0122
Reciprocity
Astor Club2 visits a month, request a day aheadLink
Membership
AnnualRenews March 1, 2027Paid
Paying byBank account ending 2210
Member contractSigned March 2016View
Receipts
Annual duesMarch 1, 2026$2,100
Holiday Party guestDec 2025$150

Before we talk numbers, we want to hear how Biggs runs.

Parlor already runs membership for a private cigar club in Greenville, SC: roster, dues, lockers and the door. What it costs Biggs depends on what you have in place and what you want to keep, so these come first.

Your toolsWhat runs the club today: Join It, Partiful, Square, a spreadsheet? Which do you want to keep?
House accountsHow member tabs work at the register, and when they settle.
LockersHow many, how they're assigned, and whether there's a waitlist.
New membersWho approves an inquiry, and what's in the member contract.
GuestsMember guests, day passes and reciprocal clubs like Astor Club.
Your teamWho on staff needs access, and to what.
Talk it through with Keegan
The double wooden front doors of Biggs Mansion